1. Introduction

Echo Summit Studio Inc (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you use our website and related services (collectively, the “Service”).

Please review this Privacy Policy carefully to understand our privacy practices.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Username, display name, or pen name
• Account credentials
• Customer support requests and other communications
• Purchase history, Coin balance, chapter-unlocking records, and transaction details
• Stories, chapters, comments, cover images, and other content you choose to submit (“User Content”)

Where content-submission features are available, some User Content may be visible to other users or the public. Please do not include sensitive personal information in content that you choose to publish.

2.2 Payment Information

Payments are processed through third-party payment service providers. We may receive limited transaction information, such as the payment status, transaction amount, payment method type, and transaction identifier.

We do not directly store complete payment card numbers or card security codes.

2.3 Usage Data

When you use the Service, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type and operating system
• Pages and chapters viewed
• Reading and chapter-unlocking activity
• Coin usage and purchase interactions
• Content-upload and publishing activity
• Referring pages
• Access times and dates
• Error logs and other diagnostic data

2.4 Cookies and Similar Technologies

We may use cookies, web beacons, local storage, and similar technologies to:

• Keep users signed in
• Remember user preferences
• Maintain account and session security
• Analyze website traffic and usage
• Improve the Service and user experience
• Detect fraud, abuse, and technical problems

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of parts of the Service.

3. How We Use Your Information

We may use the information we collect to:

• Provide, operate, and maintain the Service
• Create and manage user accounts
• Personalize the user experience
• Process payments and Coin purchases
• Unlock books and individual chapters
• Provide access to purchased digital content
• Maintain purchase and reading records
• Host, review, moderate, publish, and display User Content
• Communicate with users regarding accounts, transactions, updates, and customer support
• Send marketing communications where permitted by law
• Detect and prevent fraud, abuse, security incidents, and violations of our Terms of Use
• Protect intellectual property rights
• Respond to copyright, content, and legal complaints
• Analyze and improve the performance and functionality of the Service
• Comply with applicable laws and legal obligations
• Establish, exercise, or defend legal claims

4. How We Share Information

We do not sell personal information for monetary consideration. We also do not share personal information for cross-context behavioral advertising.

We may disclose limited personal information in the following circumstances:

4.1 Service Providers

We may share account, transaction, device, and usage information with third-party service providers that assist us with:

• Website hosting and cloud storage
• Payment processing
• Analytics
• Customer support
• Email delivery
• Security and fraud prevention
• Content moderation
• Technical maintenance

These service providers may process information only as necessary to perform services on our behalf, subject to applicable contractual and legal restrictions.

4.2 Public User Content

If you choose to publish stories, chapters, comments, a display name, a pen name, cover images, or other User Content, that information may become publicly available and may be viewed by other users.

Information made public may be copied, shared, or indexed by third parties. Please carefully consider what information you choose to publish.

4.3 Legal Requirements

We may disclose information if we reasonably believe that disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Enforce our Terms of Use or other agreements
• Protect the rights, property, safety, and security of the Company, our users, or others
• Detect, prevent, or investigate fraud, abuse, security incidents, or illegal activity

4.4 Business Transfers

We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction.

5. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide and maintain the Service
• Keep user accounts operational
• Maintain purchase, Coin, and chapter-unlocking records
• Fulfill the purposes described in this Privacy Policy
• Comply with legal, tax, accounting, and regulatory obligations
• Prevent fraud and abuse
• Resolve disputes and enforce our agreements

User Content may be retained while it remains published or while the relevant account remains active. If User Content or an account is deleted, limited copies may remain temporarily in backups or where retention is required by law.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system is completely secure. We therefore cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and should notify us promptly if you believe your account has been accessed without authorization.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Obtain a copy of certain personal information
• Correct inaccurate personal information
• Request deletion of personal information
• Restrict or object to certain processing
• Request data portability
• Opt out of certain uses of personal information for targeted advertising, sale, or sharing, where applicable
• Withdraw consent where processing is based on consent
• Appeal a decision regarding a privacy request
• Exercise your privacy rights without unlawful discrimination

To submit a privacy request, contact us at [email protected]. We may request information necessary to verify your identity before completing the request. You are not required to create a new account solely to submit a privacy request.

If we deny your request and applicable law provides a right to appeal, you may submit an appeal by emailing [email protected] with the subject line “Privacy Request Appeal.”

These rights may be subject to exceptions and limitations under applicable law.

8. Children’s Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe that a child under 13 has provided personal information to us, please contact us at [email protected].

9. International Data Transfers

Your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

10. Third-Party Links and Services

The Service may contain links to third-party websites or services. We do not control and are not responsible for the privacy, security, or content practices of those third parties.

We encourage you to review the privacy policies of third-party websites and services before providing them with personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated Privacy Policy will be posted on the Service.

If we make material changes, we may provide additional notice through the Service, by email, or through other appropriate means. Where required by applicable law, we will obtain consent before applying material changes to personal information previously collected.

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Company Name: Echo Summit Studio Inc
Email: [email protected]
Address: 13161 Booker T Washington Hwy, Hardy, VA 24101, USA